Record Voicemail Greeting for new phone user


  • Accessing voicemail from the phone.
    • Dial *62 or 5001 or Press Voicemail/Message button
      • Enter your password (default is 5050 or 9876)
  • The first time you log into your voicemail it will prompt you to record your unavailable greeting and name
  • If it does not prompt you to record
    • To record your unavailable greeting, press"6" for greeting menu, press 1 to record greeting, Press 1 for your default unavailable message.
    • To record your, press "5" for option menu, press "2" to record your name


To record a temporary greeting (out of office)

  • Accessing voicemail from the phone.
    • Dial *62 or 5001 or Press Voicemail/Message button
      • Enter your password (default is 5050 or 9876)
  • Press "6" for greeting menu, press 1 to record greeting, press 2 to record alternate (ex. going on vacation).
  • Record after the tone and press # when done.
  • Press 1 to select this as your greeting.
  • Be sure to set it back to greeting 1 when the alternate greeting 2 is no longer valid (ex. back from vacation).


Record Voicemail Greeting for Non-Phone User

  • Accessing voicemail for account without a phone
    • Dial 5000 from any phone
      • Enter the account number - (phone extension number)
      • Enter the password - 5050
  • The first time you log into your voicemail it will prompt you to record unavailable greeting and name
  • To Re-record greeting
    • To record the unavailable greeting, press "6" for greeting menu, press 1 to record greeting, Press 1 for the default unavailable message.
    • To record the name (used by dial-by-name directory), press "5" for option menu, press "2" to record the name