Support

View Device or PBX Contacts You can browse not just your contacts on the device but also your PBX contacts by clicking on Address Book and then choosing...

If faxing is enabled for your account, you can send a fax by one of two ways in the PBX Presence tab: (Click the links to read further.) Send Fax Optio...

ReachUC gives you access to your device and PBX contacts thru the Contacts pane. To view your contacts click the Contacts icon at the bottom of the scre...

Why do I sometimes miss inbound calls from the PBX? It is possible to miss an inbound call on ReachUC if the app is asleep (ie. not running in the foregrou...

When you dial 911 from ReachUC running on a mobile phone, the application will automatically dial out using your existing cellular service.  911 c...

ReachUC Mobility PBX User Guide Click on the icon to go to the ReachUC Mobility PBX pane. In this pane, you will see two tabs: Presence and P...

When you wish to stop the Android ReachUC app from ringing when you receive an inbound call to your PBX extension, there are two options: The first option...

If your account has been Business SMS enabled, you will be able to activate this feature and link a phone number to your extension.  Begin the sub...

If you have multiple SMS enabled phone numbers associated with your ReachUC account, you can now choose which phone number will be sent as the SMS Caller ID...

The Last Call Quality feature gives the ReachUC Mobility app user the ability to send a report to Support staff with diagnostic information to help diagnose...